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IT Lifecycle Support—from Desktop to Data Center
CloudCover's intelligent suite of maintenance, professional services, and software solutions are purpose-built to make lifecycle management easier.
fLEXIBLE mAINTENANCE, fLEXIBLE sOLUTIONS
Tech-Enabled Services to Manage Your Maintenance
For customers struggling with aging hardware and ballooning maintenance budgets. Gartner-recognized CloudCover is completely unique to the marketplace and offers incredible value and control of your maintenance environment.
- CoverIT™ Platform
- Global Maintenance and Services
- 24/7 Global Support
Extend the life of your hardware
Maintenance and Professional Services
Save over 40% on your maintenance costs each year. Enhance your cloud computing transformation strategy with CloudCover Professional Services.
- Server Maintenance
- Storage Maintenance
- Networking Maintenance
- Desktop, Laptop, Tablet Maintenance
- Coverage for Most OEMs
- Managed and Professional Services
- Maintenance Management as a Service (MMaS)
Gain total control
Eliminate Spreadsheets with CloudCover's CoverIT™ Platform
Gain flexibility and enhance the tools you already use with software designed to streamline service delivery. Choose from a suite of CoverIT™ applications purpose-built for IT maintenance.
- Labor + Parts Marketplace
- Track Any Asset
- Contract Management
- Renewal Automation
- API Integrations
- CoverIT™ Platform Access Included with CloudCover Hardware Maintenance
Product features that
fit your needs
Utilize an intelligent suite of CoverIT™ Platform features as a part of your maintenance model. Increase visibility and productivity with a single pane of glass view of your enterprise assets.
Centralize all maintenance
Improve efficiencies and drive cost-savings with full contract visibility.
Customize your platform view
Track TPM, OEM and self-supported assets—anything you choose.
Reduce licensing fees
Extend the value of software you have by integrating your APIs, giving you singular access into your existing software and vendor portals.
Never miss a lapse in coverage again
Track all maintenance contracts. Send automatic renewal reminders to stakeholders as deadlines approach.
End the service ticket black hole
Request service and track all ticket and SLA activity directly in the platform regardless of vendor.
Custom demo and proof of value
Build or buy? With CoverIT™ you don't have to choose. We can create custom test environments for all your stakeholders during our PoV.
Save time and money with intelligent IT service solutions
But don't take our word for it. Learn more about how other companies have partnered with their resellers through CloudCover's intelligent suite of software solutions, and see how we can do the same for your business.
“We were looking for a better way to manage our maintenance contracts and budgets, so we decided to work with CloudCover. They were very accommodating and we were able to leverage their platform for our maintenance management requirements. The reduced administrative costs justified our investment very quickly and we’ve now been with CloudCover for five years.”
Abby H.
Chief Technology Officer
"At Kendall Jackson Estates we rely heavily on our network infrastructure and we do our best to extended the lifetime of our network infrastructure. Core to that strategy is to use Third-Party Maintenance (TPM) to support EOS devices. We’ve tried several vendors in the past, but CloudCover’s unique model which includes a maintenance management platform, services control team and aggregated TPM vendors works very well for us. With a single point of control, enough vendors to support an array of circumstances and fair pricing, CloudCover handles everything we need."
Doug B.
Vice President, IT Operations and Infrastructure
“We worked with CloudCover to build a new service model for our customers. The CloudCover team was super creative and flexible and we were able to craft a new set of services - Tekshield - that added significant revenue to our business and our customers have really adopted it.”
Bashar H.
Chief Executive Officer
