CloudCover Expands Sales Team with New Addition, Ed Thomas, to Strengthen Federal Client Relationships

Irvine, CA: May 17, 2023 — CloudCover, a Gartner-Recognized “Cool Vendor in Channel Enablement,” continues its remarkable growth trajectory by announcing the appointment of Ed Thomas as a key member of their sales team.  

As the demand for CloudCover’s SaaS (Software as a Service) products and maintenance services from federal and commercial enterprise clients has surged over the past years, the company recognizes the importance of providing robust security, data transparency, and compliance standards that align with federal requirements. 

Ed brings a wealth of experience and expertise in working with public sector and commercial enterprise accounts including federal agencies and federal system integrators. His addition to the team will further enable CloudCover to deliver tailored solutions that meet the stringent requirements of federal clients. These requirements include a commitment to creating solutions that aid in performance and profitability while safeguarding the federal supply chain.  

CloudCover offers federal clients a two-prong approach to meet their needs within CloudCover’s federal services program. The first is through their maintenance suite of services which offers global hardware and field service support for aging and EOSL (End of Service Life) legacy hardware. This maintenance suite is supported by CloudCover’s SaaS product offerings through their platform. These products include real-time intelligence on the critical milestones and SLA coverage for all customer hardware including OEM (Original Equipment Manufacturer) and TPM (Third Party Maintenance) support. Custom dashboards and alerts give CloudCover’s federal clients and users a strategic overview of important variables that could impact IT budgets and performance in both the long and short-term. The simplified dashboards aid customers in their ongoing support strategies and planning by presenting real data in easy-to-understand formats. 

“Bringing Ed Thomas on board is a strategic move for CloudCover as we continue to expand our presence in the federal and enterprise sectors through our Channel Partner clients,” said Jeff Huggins, CEO and President of CloudCover. “Ed’s extensive experience and knowledge in working with these clients will be instrumental in strengthening our relationships and delivering solutions that address their unique needs. We are excited to have him join our team. We remain direct-to-channel partner and know his skills on our sales team will be a valuable resource for our channel partner clients’ abilities to expand and enhance their maintenance support offerings.” 

CloudCover’s commitment to excellence in serving federal clients extends beyond Ed’s appointment. The company recognizes that security and compliance standards are paramount when working with federal clients. They remain dedicated to meeting and exceeding these provisions, ensuring that their SaaS products and maintenance services align with federal regulations.  

The addition of Ed Thomas to the sales team comes at a time of rapid growth and expansion for CloudCover. The company has made significant investments in its product and development teams, tripling their headcount, and welcoming new executive leadership. These strategic initiatives reflect CloudCover’s commitment to meeting the evolving demands of the channel and delivering exceptional value to its clients. 

As CloudCover looks ahead, the focus will be on deepening the integration of their SaaS products with their full stack of maintenance services, including OnDemand™ Field Services and global services delivery. By leveraging the expertise of their expanded team, CloudCover aims to proactively develop new features, service offerings, and products that drive meaningful changes in the customer experiences of their channel partners. 

With the appointment of Ed Thomas and the continued expansion of its sales team, CloudCover is well-positioned to further strengthen its relationships with federal and commercial enterprise clients. The company remains committed to providing innovative solutions that meet the highest standards of security, data transparency, and compliance, ensuring the success of its clients in the ever-evolving landscape of federal and enterprise sectors.  

About CloudCover

Over 150 channel partners are already exploring new models of growing their businesses with CloudCover. CloudCover has created the only intelligent direct-to-channel model, combining maintenance management products with OnDemand™ global maintenance and field service delivery. Channel partners and their customers get a singular view of all contracts, warranty, and maintenance information through their own customized, product dashboards. Channel partners can self-brand products to offer a fully integrated, built-in support option for their teams and their end-users. With CloudCover Channel Partner clients can easily purchase or extend contracts from OEM vendors or third-party maintenance providers with a simple click of a button. CloudCover saves clients over 40% on their maintenance costs and delivers channel partners flexible maintenance support options that scale with their business. With CloudCover, channel partners capture over 30% more renewals through automation and get access to expandable, global maintenance support through their own, self-serve platform. For more information or a demo of the platform please visit www.cloudcover.it